About Flexkapacitet

Flexkapacitet is your flexible, courteous and service minded business partner in Denmark.

We provide premier, high value and cost-effective Telephone and Office Support Services that will make it easier for you to do profitable business in Denmark and allow you to maximize your potential by fully utilising our resources.

The solution to your outsourcing requirements can be a combination of the following services:

Call Answering Service and Personal Assistant

We assist your business by answering your incoming telephone calls, all the time, or just some of the time to suit changing working patterns, or as an overflow so your calls are never left unanswered.

Your calls will be answered by our professional and courteous employees, who will follow your instructions concerning customer service, products, company policy etc.

Our professional PAs are reliable and highly competent professionals, fully capable and trained to be flexible & resourceful, always acting with your best interest at heart.

Customer Service and Support

Your customers are well provided for when they call for service or support. Our competent employees are trained by you and will treat your customers according to your instructions – always in a professional and considerate manner.

Virtual Office Partner

Enhance your Sales Department or outsource all your Back Office activities to us. We co-operate intensively with your employees in order to learn what is required to handle your orders – furthermore, our experienced employees continuously receive further training in order to be able to take first-rate and qualified care of your customers and their orders.

Booking of Appointments

We have great experience in servicing psychiatrists, healthcare programmes and practitioners in general- booking and rescheduling their appointments with clients.

Accounting and Payroll Services

We provide your business with professional, accurate, practical and timely accounting and bookkeeping services. Posting the financial transactions to the general ledger, accounts payable, accounts receivable, and balancing monthly bank statements.

Our skilled and experienced staff ensures that your accounting is always accurate and in accordance with Danish Laws and Regulations.

We process your payroll and take the responsibility for maintaining all regulations and make certain that payments are made according to schedule

Personal Assistant and Secretarial Skills

We translate your presentations and other written documents in the language(s) you need

Our professional services are flexible, cost-effective and comprehensive. We constantly keep our experienced and well trained employees up-to-date on local rules and regulations and we have detailed knowledge about the Danish Market.

Our skilled and service minded personnel are at your and your customers disposal 44 hours a week. 24/7 Service can be provided when requested.
You will achieve professional backup, flexibility and adaptability when you collaborate with us.

All our solutions are custom-made and adapted to each individual task. Please do not hesitate to contact us for more information about our services.

For further information please contact:

Gitte Vangkilde, customer service
[email protected]
(+45) 20 66 67 85

Helene Koers, owner and managing director
[email protected]
(+45) 50 94 90 09

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BNI Case

BNI Danmark is a nationwide networking-association.

CEO Rene Bruun elaborates:
“Because it’s important for me to spend my time in the right places I’ve chosen to outsource my administrative duties, so I can pursue the most productive part of my business more freely.

I prefer not  to have any administrative employees at all. By outsourcing,  I can completely avoid the hassles of managing recruitment, illness, vacation and training and other tasks that burden employers.

Some of the reasons I value Flexkapacitet is the quality of their performance and the fact that several of their employees know my business, so my vulnerability is minimized. The partnership is flawless and I can focus on my core business.”

I would recommend other business managers look into a similar solution. My business is growing and Flexkapacitet expands their service as my needs grow.”

Read more about BNI Danmark’s unique business owner network at www.bni.as.

At Flexkapacitet we support 200 different clients in a variety of ways. The common denominator is our aim to make their business life easier.

No request is too small or big. Our experience spans from companies with anywhere from 1 to 1.000 employees and covers every aspect of business administration. In the beginning of a new client relationship we always start out with an investigative dialogue about how we can help you most effectively. We know which questions to ask, and with 20 years of experience within call center and accounting services behind us we know how to structure the workflow in order to support your business as smooth as possible.

Feel free to get in touch with any special request and let’s meet for an informal discussion on how we can meet your needs.

Call (+45) 43 53 69 00 or drop us an email by clicking here.